Privacy Policy for Provenance Advocates LLP

At Provenance Law, we are committed to protecting the privacy, confidentiality, and security of all personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website (ProvenanceLaw.ca) or interact with our firm through any means.

By using our website or submitting information to us, you consent to the practices described in this Privacy Policy.

 

1. Information We Collect

A. Personal Information

We collect personal information when you:

  • Submit a form on our website

  • Contact us by phone or email

  • Request a consultation or legal services

  • Provide information during the course of your matter

This may include your:

  • Name

  • Email address

  • Phone number

  • Address

  • Details related to your legal issue

  • Any other information you choose to provide

How We Use Personal Information:

We use this information to:

  • Respond to inquiries

  • Provide legal advice and services

  • Communicate with you regarding your file

  • Improve our website, client experience, and service delivery

  • Comply with legal and regulatory obligations


2. Non-Personal Information

When you visit our website, we automatically collect non-identifiable data such as:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Date and time of access

This information is used to analyze website usage trends and improve overall functionality.


3. Cookies & Tracking Technologies

ProvenanceLaw.ca uses cookies and similar technologies to enhance your browsing experience. Cookies help us:

  • Remember user preferences

  • Improve website performance

  • Understand how visitors interact with the site

  • Compile data to optimize user experience

You can manage or disable cookies through your browser settings. Disabling cookies may affect certain website features.


4. Data Security

We take reasonable administrative, technical, and physical measures to safeguard your personal information. These include:

  • Encrypted transmission (SSL)

  • Secure data storage

  • Restricted access to personal information

  • Cybersecurity safeguards and monitoring

However, no method of transmission over the internet is fully secure. While we strive to protect your information, we cannot guarantee absolute security.


5. Information Sharing

We do not sell or trade your personal information.

We may share information only in the following situations:

  • With your consent

  • With trusted third-party service providers who support our operations (e.g., hosting, email services, IT support) and are bound to maintain confidentiality

  • As required by law, regulation, court order, or governing authority

  • To protect our legal rights, safety, or property, or that of others

Any third party receiving information from us must agree to handle it securely and confidentially.


6. Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of any third-party site. Those websites have their own independent privacy policies, and we encourage users to review them.


7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Revised” date. Changes apply only to information collected after the revised date.


8. Contact Information

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Email: psingh@provenancelaw.ca